Shipping policy
Thank you for shopping at Seedly! We are committed to delivering your orders in a timely and secure manner. Please review our shipping policy below:
1. Processing Time
All orders are processed within **1-3 business days** after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Times & Methods
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 7-12 business days.
- Express Shipping (if available): Estimated delivery within 3-5 business days.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather delays or carrier issues.
3.Shipping Costs
- We offer FREE STANDARD SHIPPING on all orders over $50.
- For orders under $50, standard shipping rates will be calculated at checkout based on your location and order weight.
- Express shipping fees, if applicable, will also be displayed at checkout.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. If you do not receive tracking information within 5 business days of placing your order, please contact us at yunyingsanbu@outlook.com.
5. International Orders
We currently ship to select countries. International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. Delivery times for international orders may range from 10-20 business days depending on the destination.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at yunyingsanbu@outlook.com with your order number and photos of the damaged package (if applicable). We will work with the carrier to resolve the issue and offer a replacement or refund as appropriate.
7. Address Corrections
Please ensure your shipping address is correct at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses provided by the customer.
8. Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: yunyingsanbu@outlook.com
Store Name: Seedly